Enquiry
A professional contacts us with initial information about the child and the proposed placement.
Referrals
We welcome placement enquiries from local authorities and professionals. A careful referral process helps everyone understand the child’s needs, strengths, risks and wishes.

Referral journey
Timescales and information will vary, but our decision-making remains child-focused and transparent.
A professional contacts us with initial information about the child and the proposed placement.
We request the documents and professional context needed to understand needs, strengths and risks.
The team considers whether support can be delivered safely and whether the match may be right.
If agreed by all parties, introductions and transition planning are shaped around the child.
What helps us assess
Good matching depends on honest, up-to-date information—not only about risk, but also about strengths, interests, identity and what has helped before.
Our decision
We consider the child’s needs, the support required, compatibility, the environment, risks and whether we can provide care responsibly. If we cannot, we will be honest.